ISO9001:2015 standard – quality management systems – requirements
This standard in 2021 by the groupISOLast reviewed and approved. Hence this version remains current.
This standard is available for free and is read-only, and this version is not editable.
Summary
The quality management system helps to coordinate and guide the activities of the organization to meet the customer’s needs and also to improve the efficiency continuously. A quality management system is defined as a formal system that documents the steps and responsibilities related to the achievement of quality policies and objectives.
The ISO 9001 standard is an international standard that specifies the requirements for quality management systems and is also the most prominent approach in quality management systems.
The ISO9001:2015 standard specifies the requirements for a quality management system when an organization:
a) demonstrate its ability to provide products and services that meet customer and applicable legal and regulatory requirements;
b) operate with the goal of increasing customer satisfaction through effective use of the system, including system improvement processes and ensuring compliance with customer and applicable legal and regulatory requirements.
All requirements of the ISO9001:2015 standard are general and applicable to any organization, regardless of its type or size, or the products and services it offers.
General information
Condition: Published Date of publication: September 2014
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