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Training and empowering human capital
Why is employee engagement important?
Employee interaction in terms of improving the work environment and culture It is important for the organization to encourage employees to dedicate more time in order to reach the goals and values of the company.
It is important to note that not only employee happiness or satisfaction is important, but how it relates to individual and company performance and productivity is also important.
Employee engagement is very important for all organizations because having effective strategies in place helps to create a better work culture, reduce employee turnover, increase productivity, build working relationships between personnel as well as personnel with customers, and influence company profits, ultimately driving personnel to Your best supporters will convert.
Why is engagement important for people in the workplace?
For those who work every day, the interaction with their job, company, and colleagues plays an important role in their satisfaction and overall experience. Employees become more energetic and efficient and go above and beyond what is expected of them. Naturally, this affects their mental health at work and can have a positive effect on those around them, including colleagues and clients.
Why is engagement important at the company level?
In general, employee engagement is most important at the company level due to its impact on the organization’s profitability. It also helps leaders understand employee needs, as well as identify ways to improve employee morale and create better work environments.
The benefits of employee engagement
Improve employee loyalty
Focusing on employee engagement leads to employee retention and minimizes employee turnover costs.
It’s important to note that just because your employees aren’t looking for a new job, it doesn’t mean they won’t accept a better offer.
More productivity
Engaged employees work harder because they love what they do and believe in their valuable place in the organization.
If you’re passionate about something and feel connected to what you’re doing, you’re much more likely to do it well.
In the modern work environment, by creating interaction among employees, the overall productivity increases by 20 to 25 percent.
Providing better services/products to customers
Most businesses rely on the growth and retention of their customers, and paying attention to customer satisfaction is undoubtedly a critical point in any successful business, and employee engagement improves this.
When employees are engaged, they are more likely to care about customers and go above and beyond to ensure their complete satisfaction.
More profit
Organizations that value employee engagement will have an average of 20% higher sales than organizations that lack employee engagement.
Increasing employee satisfaction
When employee engagement is high, employees feel satisfied with their engagement and impact. They are well connected with their performance and the company they work for.
Engaged employees become brand advocates
When employees are aware and there is proper interaction between them, they are more likely to be brand advocates.
In the future, stay with us with the standards related to the empowerment of human capital
ISO10018:2020 standard
(Guidelines for interaction and competency of human resources)
This document provides guidelines for involving personnel in the organization’s quality management system and increasing their participation and competence in it.
This qualification is applicable to any organization regardless of its size, type or activity.
This standard is classified into two categories :
1. Quality management and quality assurance
2. Human resources management
Quality is pursued in many ways, from informal approaches to systematic organizational level and under certification to ISO 9001:2015 and other standards.
Employee engagement is the emotional commitment they have towards the organization and its goals. This commitment means that committed people really care about their work and their organization and do not work just for a paycheck or just for their career advancement, but invest their energy towards the organization’s goals.
Focusing on better integration of engagement strategies, this standard provides a framework for increasing the engagement and competence of people in the organization and making them valuable. Competence and development of employees should be a collective aspect of the organization and not just for specific individuals.
Employees need to see the connection between their current job and how further training can provide more opportunities within the organization.
Employees will feel engaged and engaged if they feel their organization is investing in their skills through training and other career paths.
The new ISO10018 standard complements ISO10015:2019, “Quality management – A guide to the management of competence and human resource development”.
Both international standards provide managers and leaders with practical steps to follow, adopt and act.
The ISO10018 standard can be important in terms of quality management system and guidance for human resource management for the following people:
- Board members of an organization
- Human Resources Department
- Project managers
- Board advisors
The implementation of the ISO10018 standard makes the organization take steps to improve product offering and customer service.
From improving products, services, systems and processes to ensuring the appropriateness and effectiveness of the entire organization.
The ISO10018 standard guides you on how to make significant changes in the level of people interaction, with quality in organizations of all types and sizes for the benefit of all stakeholders.
It also helps you achieve a strong and positive quality culture, where employees agree on and care deeply about organizational values, which can improve organizational performance, motivate employees, and improve their behavior. coordinate in line with a vision and specific performance goals.
Standards related to the ISO10018 standard
ISO 10015:2019 standard (manpower competence management and development guide)
ISO 10005:2018 standard (quality plan guide)
What has changed in the latest version of ISO10018 standard?
- With the revision of ISO quality management principles, “INVOLVEMENT” has been changed to “ENGAGEMENT”.
- Various clauses are linked with clauses in the ISO9001:2015 standard.
- A smaller section is devoted to competence as most of that text has been transferred to the revised ISO 10015:2019.
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Be sure that if an organization gives you an ISO certificate without implementing it in your organization and conducting an audit, it must be a fraud.